Problem with Equipment Checkout Item

CHEQROOM ONLY

Service Desk

1. Log into Cheqroom
2. Go to the Checkout
3. Below equipment locate problem item
4. Click the next to the problem item
5. Click Add Flag
6. Select Broken, Needs Inspection, Needs Cleaning, or Missing
   Note: If you flag an item it will make it unavailable for checkout
7. In the message box describe the issue with the equipment
8. Attach any needed pictures
9. Click Set Flag
10. Click Clear Selection
11. the problem item(s)
12. Click Check in item(s)
    Note: If the item needs to be swapped never click edit always make a new reservation for that item
13. Put the equipment back in the proper checkout location
14. An email notification will be automatically sent to the Equipment Checkout Inventory Manager and Service Desk
15. Use the email to create a ticket in the customer's name, and assign to Equipment Checkout group
     

Equipment Checkout Admins

1. Further information can be found in Inventory Manager Process for Handling Problems with Equipment Checkout Items