Stylus Pen for Smart Classroom is Missing, Broken or Does Not Work

Issue/Question

The stylus pen for the interactive monitor in the classroom is missing

The stylus pen for the interactive monitor in the classroom is broken

The stylus pen for the interactive monitor in the classroom is not working

Environment

• Classroom
• Smart Classroom
• Equipment
• Interactive monitors
• Stylus Pens

Cause

Multiple causes

Resolution

1. Verify that the USB cable did not come unplugged from the monitor
2. Verify that the Scale and layout setting under the Display settings is set to 100%
   1. Right-click on the desktop
   2. Choose Display Settings
   3. Under Scale and layout, click the drop-down arrow and choose 100%
3. Please Report Smart Classroom Issue with the following information
   1. Building name
   2. Room number
   3. A detailed description of the issue