Home Tab

Issue/Question

What is the Home tab for?

Environment

Coyote One Stop

Resolution

Home - Click the Home tab you are able to

Sign In
- Click Sign In in the upper right corner
- Enter your USD email address. and password
  Note: this will give you access to additional articles
  - See also Searching the Knowledge Base or Services
Search the Client Portal
- in the upper right had corner, This provides suggestions as you type
  - If you are already signed into a Microsoft service with your campus account, you will be signed in automatically or click Sign In and enter your email address and password.
  - Search in the center of the page allows you to search our Knowledge Base and Services for answers
  - Quick Links button: provides links to access other pages
    - Coyote Connections
    - D2L
    - DocuSign
    - Email
    - Financial Aid Self Service
    - Registration Self Service
    - SDePay
    - Experience (SNAP)
    - USD Bookstore
  - Using Coyote One Stop
    - Find instructions for How to use Coyote One Stop
  - Student Resources Button: Provides links for Students Accessing Resources from off-campus or on campus
  - Teaching & Working Remotely: How to access teaching and learning technology resources
Services
- Click the Services tab
  - The Service Catalog is a convenient way to request services without having to contact the Service Desk
  - Through the Service Catalog you are able to
    - Make requests
    - Check the status of your Ticket Requests
    - Communicate with the person working on your requests by clicking Comment
  - For more information about using the Service Catalog please see Services Tab
  - Request New Services be added to the Coyote One Stop Service Catalog
Knowledge Base
- Click the Knowledge Base tab, here you are able to
  - The self-help Knowledge Base is full of helpful articles with content driven by you, the USD Community
  - The Knowledge Base houses numerous articles written by
    - Academic Advising
    - Admissions
    - Book Store
    - Business Office
    - Financial Aid
    - Housing
    - Human Resources
    - Registrar
    - ITS
  - Click for more information about using the Knowledge Base