Locked Out of Self Service Banner

Issue/Question

Locked out of Financial Aid 

I am trying to get into the financial aid tab on my USD portal, and it says that my access is disabled

I got locked out after entering my ID number and PIN

Error: Your Web access has been disabled. Please contact the Computing and Information Services Office for information about your account

Environment

• Banner Self Service

Cause

Account has been locked

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Screens you are trying to access 
   2. Username