Locked Out of Voicemail

Issue/Question

Locked out of my Voicemail after too many incorrect tries

Environment

  • Cisco Voice over Internet Protocol (VoIP) Phones
  • Voicemail

Cause

Too many incorrect tries

Resolution

  1. After thirty minutes of inactivity, the account will unlock
  2. If you need a voicemail PIN reset, please see the article Resetting Phone Voicemail PIN

Details

Article ID: 2175
Created
Mon 2/4/19 1:30 PM
Modified
Wed 4/22/20 9:45 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles (1)

Clearing Voicemails for Cisco VoIP Phones
Instructions for deleting voicemail messages