USB Devices Not Working When Connected to Docking Station

Issue/Question

My USB devices will not work when the laptop is connected to the dock

My USB printer stopped working

Environment

• Thinkpad OneLink+ Dock
• USB devices
• HP laptops

Cause

Docking station needs to be power cycled

Multiple causes

Resolution

Note:  Make sure power strip is powered on

1. Re-seat USB cables on dock
2. Unplug power cord from dock
3. Plug power cord into dock
4. Verify connectivity
5. Restart Computer if necessary
6. Update drivers and firmware for computer and dock