Error Viewing Course Materials

Issue/Question

Receiving an error when viewing Welcome Letter, Syllabus or Course Schedule

I am not authorized to view my D2L course

Error: Not authorized

Error: You are not authorized to view the page you are trying to reach.
If you believe you encountered this page in error, and that you should have access to the resource you are trying to access, contact technical support.

Error: Page not found

Environment

  • Desire2Learn(D2L)

Cause

The course has a start date that has not happened yet

Resolution

  1. Please contact the Service Desk with the following information
    1. Student Name
    2. The Course name
    3. The Course section

Details

Article ID: 170
Created
Wed 6/27/18 7:40 AM
Modified
Mon 2/7/22 5:10 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated