Issue/Question
My computer may have a virus
Email's that have listed the computer as possible fraud
What do I do when I see a Trojan Infection warning in my browser
What do I do when I receive a message from an external source that detected malware at USD
I seem to be having a problem with weird stuff popping up on my computer
Virus scan is disabled on my computer
What software should I run to scan my system for malware?
Environment
Cause
Possible Infection
Possible Malware
Resolution
-
Please contact the Service Desk with the following information
- User Name
- Asset tag number of the affected computer
- Location of the computer
ITS STAFF ONLY
Note: If the above articles do not resolve the problem, follow the steps in the articles below: