KCS - Adding Related Articles

Issue/Question

How do I add a related articles 

Environment

  • TeamDynamix

Cause

Linking to other Articles

Resolution

Note: All Related Articles will appear in a section titled Related Articles along the right side of the article screen beneath the article's Details panel.

Note: Any articles linked in the body of another article should be added as a related article.
 

  1. Open the article you'd like to link
  2. Click Edit Article
  3. Click Related Articles tab
  4. Click 
  5. Search and locate the related article
  6.   the article you want to add
  7. Click Insert Checked (on the top of the page)
  8. Click Add 
    Note: Repeat steps 4-8 until you've associated all desired articles
 
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