KCS - Adding Related Articles

Summary

How to associate a Related Article with your article.

Body

Issue/Question

How do I add a related articles 

Environment

  • TeamDynamix

Cause

Linking to other Articles

Resolution

Note: All Related Articles will appear in a section titled Related Articles along the right side of the article screen beneath the article's Details panel.

Note: Any articles linked in the body of another article should be added as a related article.
 

  1. Open the article you'd like to link
  2. Click Edit Article
  3. Click Related Articles tab
  4. Click 
  5. Search and locate the related article
  6.   the article you want to add
  7. Click Insert Checked (on the top of the page)
  8. Click Add 
    Note: Repeat steps 4-8 until you've associated all desired articles
 

Details

Details

Article ID: 1656
Created
Tue 12/18/18 12:53 PM
Modified
Tue 6/6/23 12:54 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated