Submitting a Request for Post-Production Captions (Faculty)

Question

How do I request Post Production Captions as a faculty member?

Answer

  1. Log in to USD Accommodate faculty portal
  2. Click Caption Requests from the left side navigation
  3. Click Create New Caption Request for post-production caption generation or caption clean-up service
  4. Complete the fields for Title of file, Course title,  Date needed by, and File Location
    Note: If the request is for live captions during an in-person or virtual classroom event, follow the instructions on the Caption Request KB Article
  5. Click Submit
    Note: The normal turnaround time for caption files or transcripts is 72 hours. If the file is needed sooner than 72 hours, please email the Office of Accessibility at accessibility@usd.edu to request rush processing. There is a higher cost for a 24-hour turnaround time.

If you do not receive a response within 72 hours, please follow-up with the Office of Accessibility

 
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