Issue/Question
My laptop won't wake up when I move the mouse or press keys on the keyboard
Environment
- Lenovo laptop
- Lenovo USB-C
Resolution
- Update computer operating system and drivers
- If laptop power light is on and laptop will not respond to the mouse or keyboard, press the power button once on the dock.
- If you need further assistance, please contact the Service Desk with the following information:
- Computer NI tag number
- Office location