Self Service Account is Locked, Logon Denied


After clicking on the Banner link in SNAP is says Im locked
I am not able to get into my Banner
I cannot register
I am unable to log into the Advisor Dashboard
Error: The account in locked and login denied
Error: account is locked; logon denied
Error: Your web access has been disabled

I'm locked out of my account in Banner
Student worker Unable to access Timesheet Error: Your web access has been disabled


  • Banner - Student Portal
  • SNAP
  • Student Time sheet


  1. Please contact the Service Desk with the following information:
    1. Complete error message
    2. What you are attempting to do or log into


Article ID: 921
Wed 10/17/18 2:57 PM
Tue 5/10/22 1:54 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance