Requesting a Restart of Fusion Agent Service

Issue/Question

Scheduled communications are not currently being sent to Wellness Center patrons via the communications tools in the Innosoft Fusion software.

Environment

  • Innosoft Fusion

Cause

Fusion Agent Service needs to be restarted

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Details of what jobs are not running in Innosoft Fusion

ITS STAFF ONLY

  1. Follow Article Restart Fusion Agent Service