Requesting a Restart of Fusion Agent Service

Summary

This article will show how to request the restart of the Fusion Agent Service.

Body

Issue/Question

Scheduled communications are not currently being sent to Wellness Center patrons via the communications tools in the Innosoft Fusion software.

Environment

  • Innosoft Fusion

Cause

Fusion Agent Service needs to be restarted

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Details of what jobs are not running in Innosoft Fusion

ITS STAFF ONLY

  1. Follow Article Restart Fusion Agent Service

Details

Details

Article ID: 9196
Created
Tue 7/16/24 12:57 PM
Modified
Tue 8/6/24 4:08 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated