Receiving an Internal Service Error When Printing to UPrint

Issue/Question

I installed UPrint but when I tap my card I receive the following error:

An internal service error occurred. Transaction failed. Cardholder is not assigned the privilege that he/she attempted to use.

Environment

• UPrint
• Coyote Card

Cause

Missing a stored value in Transact

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Name of person with issue
   2. ID number