Jabra Headset Losing Phone Connection when Paired to Computer

Issue/Question

Jabra headset won't connect to multiple devices at same time.

My headset keeps disconnecting from my phone.

Environment

  • Jabra Headset

Cause

PC has exclusive control over Jabra Link 380 Bluetooth dongle

Resolution

  1. Open Control Panel
  2. Click Sound
  3. Click Playback
  4. Right-click Jabra Link 380 device
  5. Click Properties
  6. Click Advanced
  7. Uncheck Allow applications to take exclusive control of this device
  8. Click OK
  9. Click OK
  10. Re-pair headset
Print Article

Related Articles (1)

Pairing a Bluetooth Device with a Cisco 8851 Voice over Internet Protocol (VoIP) Phone