Jabra Headset Losing Phone Connection when Paired to Computer

Issue/Question

Jabra headset won't connect to multiple devices at same time.

My headset keeps disconnecting from my phone.

Environment

• Jabra Headset

Cause

PC has exclusive control over Jabra Link 380 Bluetooth dongle

Resolution

1. Open Control Panel
2. Click Sound
3. Click Playback
4. Right-click Jabra Link 380 device
5. Click Properties
6. Click Advanced
7. Uncheck Allow applications to take exclusive control of this device
8. Click OK
9. Click OK
10. Re-pair headset