Renewing Adobe License

Issue/Question

How do I renew adobe license?
I need to have adobe updated

Error: In 30 days, the membership giving you access to Creative Cloud will expire.  Please contact your administrator for additional assistance

Error: Please update your billing information to avoid losing access to Illustrator CC

Environment

  • Adobe Creative Cloud

Cause

Annual renewal process not yet completed

Resolution

Note: Adobe Creative Cloud licenses renew each September 14.  The renewal window is August 14 to October 14.  Your existing license will continue to work until Oct 14.

Renewal process:

  1. ITS will contact each department to confirm the number of licenses that need to be renewed.
  2. ITS will then issue a single purchase order for the campus to renew the licenses and bill each department for their licenses.
  3. Once Adobe processes the purchase order, your license will renew automatically.

Please contact the Service Desk if you need further assistance

ITS STAFF ONLY

  1. Follow the instructions in the Article Adobe Creative Cloud Yearly Renewal Process
 
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