Body
Issue/Question
How do I renew adobe license?
I need to have adobe updated
Error: In 30 days, the membership giving you access to Creative Cloud will expire. Please contact your administrator for additional assistance
Error: Please update your billing information to avoid losing access to Illustrator CC
Environment
Cause
Annual renewal process not yet completed
Resolution
Note: Adobe Creative Cloud licenses renew each September 14. The renewal window is August 14 to October 14. Your existing license will continue to work until Oct 14.
Renewal process:
- ITS will contact each department to confirm the number of licenses that need to be renewed.
- ITS will then issue a single purchase order for the campus to renew the licenses and bill each department for their licenses.
- Once Adobe processes the purchase order, your license will renew automatically.
Please contact the Service Desk if you need further assistance