ImageNow Will Not Work on My Mac

Issue/Question

I received an email saying that my permissions to ImageNow have been updated. When I go to https://imagenow.sdbor.edu/webnow/ it pulls up a blank page with an error

  • Error:  Unsupported plugin

I am unable to get ImageNow to work on my Mac

Environment

  • macOS
  • Safari
  • Firefox
  • Chrome

Cause

ImageNow/Perceptive Content client (desktop install) is not available for Mac products as a Mac installer is unavailable for ImageNow/Perceptive Content. 

Resolution

  1. Mac users need to use the Webnow version. 
     Note:  If accessing from off campus, VPN will need to be connected   

Please contact the Servicedesk if you need further assistance