Disputing Coyote Card Deposit

Issue/Question

We received two transaction disputes for coyote cash purchases done by credit card

Environment

  • Coyote Cash
  • Coyote Card
  • Credit Card Dispute submitted

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Reason for the dispute
    2. As much details as possible on the details of the credit card transactions
      • Date & time of original Transaction
      • Name of Card holder
      • Last four digits of the card used 

Details

Article ID: 7453
Created
Mon 10/24/22 9:08 AM
Modified
Fri 1/27/23 8:24 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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