Fourwinds 25Live Feed not displaying events

Issue/Question

25Live Feed is not displaying on Fourwinds Digital Sign

The iPad Fourwinds tablets aren't updating the 25Live events

Environment

  • Fourwinds Content Player
  • Windows
  • iOS

Cause

25Live upgrade broke the old process that Fourwinds Version 5.3 used to pull in R25 data

 

Resolution

  1. Please contact the service desk.

Details

Article ID: 729
Created
Tue 10/2/18 11:14 AM
Modified
Tue 9/24/19 1:04 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated