Card Expired Error at Copier

Tags MFP

Issue/Question

My Coyote card is no longer working on the copy machine, it comes up as “card expired”

Do you know why her card would have expired?

Error: An internal server error occurred. Transaction failed. Card has expired. Code = 23

Environment

  • Muntifunction Copier

Cause

New card obtained

Multiple Causes

Resolution

  1. Attempt to use Coyote Card Mobile
  2. Check to verifyCoyote Card is not disabled 
  3. Purchase replacement Coyote Card to use at copier
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