Zoom Video and Audio is Not Synced

Issue/Question

There is a delay in audio vs video when using a webcam in Zoom

Environment

  • Zoom

Resolution

  1. Restart the computer & try zoom again
  2. Update the Zoom Client & try zoom again
  3. Run Windows Updates & try zoom again
  4. Use the Phone option for Audio

Details

Article ID: 5308
Created
Thu 7/16/20 4:19 PM
Modified
Tue 12/22/20 12:02 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated