Issues Logging Into StarRez

Issue/Question

  • Not able to log into StarRez with no error, it is not loading.
  • I get an error when logging into StarRez, an error has occured, please contact your administrator
  • I cannot log into StarRez right now but I was able to earlier
  • When I use the StarRez link through d2l, it won’t load the page
  • Students not able to access housing application

Environment

  • StarRez

Resolution

  1.  Please contact University Housing for assistance
    1. Housing will confirm they are setup in StarRez properly

Details

Article ID: 491
Created
Mon 8/13/18 9:06 AM
Modified
Fri 6/12/20 2:22 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated