How to Access DocuSign

Issue/Question

  • How do I access DocuSign?
  • How do I access secure DocuSign?
  • Accessing Docusign

Environment

  • DocuSign

Resolution

TEST DocuSign

The TEST envirornment is used to create templates and powerforms prior to moving them over to PROD.

  1. Access DocuSign - TEST envirornment
  2. Login using your USD email
  3. Select the blue 'Use your Company Login' button

PROD DocuSign

The PROD Environment is used to send out documents to customers. 

  1. Access DocuSign - PROD Environment from the USD Portal 
  2. Login using your USD email
  3. Select the blue 'Use your Company Login' button

 

SECURE DocuSign

The SECURE Environment is used to send out documents that will contain confidential information e.g. SSN, date of birth.

Note:  You must have an account set up in the Secure environment in order to access. 

  1. Access DocuSign - PROD Environment from the USD Portal 
  2. Login using your USD email
  3. Switch accounts to the secure site
    1. Click on your initials in the upper right-hand corner to display the drop-down options
    2. Select Switch Account
    3. Select account - The University of South Dakota - Secure

Details

Article ID: 4471
Created
Tue 12/31/19 10:31 AM
Modified
Tue 9/20/22 7:49 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles (1)

Getting customer access to use DocuSign at USD