Verifying Faxing Works

Tags fax Faxing MFC MFP

Issue/Question

Can you please confirm that our fax number works?

Environment

  • Toshiba Multi-Function Copier (MFC)
  • Voice over Internet Protocol (VoIP)

Cause

MFC was moved to a different location away from its phone port

Resolution

  1. From an alternate phone, call the fax number to determine if FAX tones are heard
  2. From the fax machine in question, send a one page black and white test fax to 888-473-2963
    1. A faxed reply should be received back in approximately five minutes

Note: In summer of 2021, USD's dialing out process changed. 9-1 is no longer needed for phone/fax numbers

Details

Article ID: 2580
Created
Wed 3/27/19 8:43 AM
Modified
Mon 12/20/21 12:04 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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