Accessing Wegner Library Account

Issue/Question

I am trying to access my Wegner library account and I am having trouble signing in or enrolling in DUO MFA

Environment

Cause

To improve our security posture and meet new compliance requirements, we are incorporating Duo Security into Library accounts.  Accounts will be required to have DUO two-factor authentication activated on them by July 5th.   If you have not activated DUO yet please review the below self-help articles. 

What is Duo: https://td.usd.edu/TDClient/33/Portal/KB/ArticleDet?ID=3360

Signing up for DUO MFA: https://td.usd.edu/TDClient/33/Portal/KB/ArticleDet?ID=3503

Resolution

  1. Wegner Partner users
    1. If you login with your first name.last name, you will continue to use that plus an email extension of @wegnerlibrary.org as your user name
    2. Passwords will remain the same 
    3.  DUO MFA will ask you to enroll or authenticate with you 2nd factor
  2. USD users
    1. Use your full email address for the user name
    2. USD password​​​
    3. DUO MFA will ask you to enroll or authenticate with you 2nd factor
  3. First Time Users
    1. First Time User Registration for Document Delivery and Interlibrary Loan

Details

Article ID: 2205
Created
Thu 2/7/19 7:20 AM
Modified
Thu 7/7/22 1:11 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated