Requesting to Purchase University Hardware and Software

Issue/Question

requesting to purchase new hardware   

Requesting information on potential hardware purchases 

School of Ed Needs to know if Articulate software would be Allowed and Supported

I am interested in using a new tool and I wanted to vet this with IT for security purposes

Is there any dictation software available

I am interested in signing up for the Zoom Info Community Edition, it would require for me to download an email plugin. Is this allowed? 

The Dean wants to purchase a copy of Dragon Legal 16

I need help with the design and purchase of a new computer.

Environment

• Campus

Resolution

1. Review Purchasing In-stock Hardware from ITS

Hardware Request

1. Click the Contact the Hardware Request button on this page and provide the following information for your purchasing inquiry:
   1. Who the hardware is for - Including Department
   2. What hardware you are requesting
   3. Location the hardware will be used

Software Requests

1. Click the Software Request button on this page to create a ticket include the following information
   1. Details about commitment for support
   2. Description of what software is for
   3. Whether this is a new purchase or a renewal
   4. Scope of the software usage – will departments be using it or only a few people
   5. A copy of the Support Service Level Agreement (SLA), if available
   6. If Support SLA is not available provide answers to the following types of questions:
      • How is  the company contacted for support (what phone number, email address, etc.)?
      • What are their support hours?
      • How do we check on support request status or expected resolution time?
      • How quickly do they respond to support requests?