Cannot Login to My Computer

Issue/Question

My Computer will not log in

I cannot login to the HeadStart account

The User Name and password don't work

Environment

• Windows

Cause

Local Accounts need to have the computer name preceding the account name

Signing into a USD owned system for the first time requires an ethernet connection

Resolution

1. Type in the computer name followed by a \ and then the user name
2. Check if computer is connected to the network using an ethernet cable
3. Click Other user 
4. Enter Username  - not email address and password