Problems Signing into Equipment Checkout Laptop

Issue/Question

Another user is signed into this laptop

Can't enter my user name into checkout laptop

Screen locked

Environment

• Windows
• MacOS
• USD Checkout Laptop

Resolution

1. Hold down power button for 20 seconds
2. Turn system back on
3. Sign in
   Note: Username and Password for Apple Macbook login are on a sticker located next to the touchpad on the laptop
   1. On campus, sign on with your USD username and password
   2. Off campus, sign on with guest username and password provided