Cannot Login to My Computer

Summary

How to login to a computer on campus.

Body

Issue/Question

My Computer will not log in

I cannot login to the HeadStart account

The User Name and password don't work

Environment

  • Windows

Cause

Local Accounts need to have the computer name preceding the account name

Signing into a USD owned system for the first time requires an ethernet connection

Resolution

  1. Type in the computer name followed by a \ and then the user name
  2. Check if computer is connected to the network using an ethernet cable
  3. Click Other user 
  4. Enter Username  - not email address and password

Details

Details

Article ID: 2109
Created
Fri 1/25/19 1:17 PM
Modified
Fri 4/12/24 10:08 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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