Issue with Signing in to Adobe Creative Cloud Named License

Issue/Question

My Adobe account keeps asking me to sign in repeatedly and not letting me in

Environment

  • Adobe Creative Cloud (CC)
  • Adobe Acrobat
  • macOS
  • Windows

Resolution

  1. Verify you are signed on with the Company or School Account
  2. Use your USD Credentials
  3. Verify you are not logged into multiple devices
    Note: Adobe license can only be logged in to a limited amount of computers
  4. You may have a personal Creative Cloud subscription, in that case, sign on with your personal account not Work or School account

Please contact the Service Desk if you need further assistance

 

Details

Article ID: 2065
Created
Tue 1/22/19 9:22 AM
Modified
Thu 9/29/22 8:44 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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