Receiving Error When Trying to Log Into Computer

Issue/Question

Trying to log in to a computer and receiving an error

Error: There are currently no logon servers available to service the logon request.

Error:  The trust relationship between this workstation and the primary domain failed

Environment

  • Windows 10

Cause

The computer is not able to authenticate the log in request because it is unable to communicate with USD's network 

Resolution

Verify Network Connection:

  1. Connect computer using an ethernet cord

Please contact the Service Desk if that does not work, providing the following info

  1. Name
  2. Phone number
  3. Computer NI number

 

Details

Article ID: 206
Created
Thu 7/5/18 8:20 AM
Modified
Mon 10/19/20 10:11 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated