Unable to Connect via HDMI to Projector or TV


  • The HDMI laptop cable to the projector doesn't appear to work. I can get it to work with the VGA cable. but with the HDMI cable, it projects a gray screen.
  • Something wrong with the HDMI cable


  • USD Classroom
  • Small group room


No Display showing when connecting the laptop through the HDMI cable


  1. In XPanel select HDMI Input
    Note: if the room is not equipped with Xpanel, Locate for the TV remote to power on the TV
  2. Disconnect and reconnect HDMI cable
    Note: If using an adapter, reconnect adapter as well
  3. If the instructions did not address the issue, please contact the Servicedesk with below information
    1. Name
    2. Location
    3. Room number


Article ID: 1944
Fri 1/11/19 1:01 PM
Mon 8/24/20 11:50 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance