Unable to Connect via HDMI to Projector or TV

Issue/Question

  • The HDMI laptop cable to the projector doesn't appear to work. I can get it to work with the VGA cable. but with the HDMI cable, it projects a gray screen.
  • Something wrong with the HDMI cable

Environment

  • USD Classroom
  • Small group room

Cause

No Display showing when connecting the laptop through the HDMI cable

Resolution

  1. In XPanel select HDMI Input
    Note: if the room is not equipped with Xpanel, Locate for the TV remote to power on the TV
  2. Disconnect and reconnect HDMI cable
    Note: If using an adapter, reconnect adapter as well
  3. If the instructions did not address the issue, please contact the Servicedesk with below information
    1. Name
    2. Location
    3. Room number