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How to resolve an issue when the pen for the Sharp or SMART monitor in a smart classroom is not working but you are able to write with your finger.

Requesting assistance with Smart Classroom technology

Requesting installation of non standard or standard classroom software that may be missing or is needed for classroom instruction

Smart classrooms provide audio and video technology to aid in delivering information for classes and meetings

This article discusses what to do in the event the BluRay or DVD player controls do not work on the touch panel or XPanel application.

Troubleshooting a Crestron unit that will not load properly

If you receive an error when trying to start a Zoom session, try reinstalling Zoom from usd.zoom.us.

When trying to use the webcam in a Smart classroom there is no video or audio.

This article discusses what to do if you see the message Warning: Kramer Serial Tunnel Disconnected on a touch panel or XPanel application in a Smart classroom.

Wireless Gyration mouse is not working in a Smart classroom

Procedure for connecting to a video conference or presenting from video conference mode using a Crestron system in a classroom or conference room

When trying to draw or write in a Microsoft application such as Word or PowerPoint the monitor will blank out for a few seconds, go completely black or the computer may reboot itself.

This article describes what to do when the computer monitor in a Smart classroom is not working.

Requesting assistance with HDMI cable in Smart Classroom

This article discusses what to do in the event the projector screen in a classroom will not go up or come down.