Cannot Check a File Out in SharePoint

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Issue/Question

I checked out a file in SharePoint and now I can't check it in or access it.

I cannot check out a file in Sharepoint. It says that it is checked out to another user.

Environment

  • Windows 10
  • SharePoint
  • Internet Explorer

Cause

Unknown cause

Resolution

  1. Restart computer
  2. Open the Office Upload Center
    1. Delete any files shown Waiting to Upload
  3. Attempt to check-in or access the file again

Please contact the Service Desk if you need further assistance

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