Cannot Check a File Out in SharePoint

Summary

When a file cannot be checked in to SharePoint a computer restart typically resolves the issue

Body

Issue/Question

I checked out a file in SharePoint and now I can't check it in or access it.

I cannot check out a file in Sharepoint. It says that it is checked out to another user.

Environment

  • Windows 10
  • SharePoint
  • Internet Explorer

Cause

Unknown cause

Resolution

  1. Restart computer
  2. Open the Office Upload Center
    1. Delete any files shown Waiting to Upload
  3. Attempt to check-in or access the file again

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 187
Created
Thu 6/28/18 1:41 PM
Modified
Mon 6/26/23 1:05 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated