Syncing Outlook Calendars on Smart Phones

Issue/Question

My calendar stopped syncing with Outlook

Environment

  • iPhone
  • Android Phone
  • Microsoft Outlook

Cause

Mail is no longer the supported method for accessing email or calendar on your phone. The new method that we support is by setting up the Microsoft Outlook App, and using the built in Calendar feature.

Resolution

  1. Download the Microsoft Outlook app from your phone's App Store
  2. Use the built-in Calendar feature there

Details

Article ID: 1463
Created
Thu 11/29/18 2:33 PM
Modified
Fri 4/24/20 2:44 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated