Problems Accessing Email

I cannot access my email

I am unable to send emails using my Outlook account

When I log into my email, it goes to another email account I have

I cannot view my email

I cannot access mail.usd.edu

I can access my email in Outlook but not in a browser

Error: Something went wrong. Please try again later.

Error: We are sorry, but you do not have access to Email. Please contact your Organization Administrator for access.

Error: Something went wrong mailbox couldn't be found

Error: X-Auth-Error Microsoft.Exchange.Clients.Security.MailboxNotFoundException

Error: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException

Note:  If the website is being blocked by third party Antivirus software, such as Bitdefender or McAffee, you will need to check their software support site(s) for instructions on how to unblock a safe site

1. Try through a Private or Incognito Browser Window
2. Use a different web browser
3. Clear Cache & Cookies
4. Try logging into email by browsing to https://outlook.office.com/
5. Reset your USD account Password

1. Follow Assigning Missing Microsoft Office License

• USD Email
• My USD Portal
• OWA https://outlook.office.com/

Multiple Causes

If you need further assistance, please contact the Service Desk with the following information:

1. Name
2. USD email address