Accessing First Day Access Materials (FDAs)

Question

What is First Day Access (FDA)?

Where are my required online books?

How do I access my inclusive access materials (First day access materials)? 

I have more than one VitalSource account, how do I merge my accounts?

Why has my book disappeared?

Why am I encountering a paywall when accessing my materials?

When I access my material, the material is not correct (wrong edition, courseware instead of eBook only), who should I contact?

How do I access my eBook through Course Dashboard in D2L?

Products or Services Involved

Instructions

  1. To access First Day Access (FDA) course material, go to Desire2Learn(D2L) 
  2. Sign in with your USD credentials
  3. Select your Course
  4. In the red banner at the top of the page, select USD Resources, then select USD Bookstore & Course Dashboard
  5. You are now in the VitalSource Course Dashboard
  6. If your course uses First Day Access (FDA), it will be marked as First Day Access or Inclusive Access
  7. The text name, edition, FDA pricing (may not including sales tax), opt out date and the date when the material will be available to access are listed
  8. Important FDA course material information will also be emailed by the online bookstore prior to or by the first day of class
  9. For FDA courseware, depending on the publisher, materials will either be made available through your instructor's Desire2Learn(D2L) course Content page or through the VitalSource Course Dashboard under USD Resources. Refer to #4 above
  10. When accessing your FDA material, please contact the instructor immediately if:
    •  You encounter a paywall on the publisher site. You should not be asked to pay for the material on the publisher site. The instructor should contact the publisher rep to resolve the issue.
    •  You notice the course material is not correct (e.g., wrong edition or courseware when should be an eBook only, etc.). The instructor should contact the publisher rep and online bookstore (faculty only: success@vitalsource.com) to resolve the issue.
    • You receive an error message when accessing the course material. The instructor should contact the publisher rep to resolve the issue.
  11. If you do not need digital access, you can elect to opt-out of using the FDA material by the deadline.
  12. Before opting out of FDA course material, it is recommended that you talk with your instructor to ensure that you will meet the course material requirements and you have what you need to complete the class.
  13. If you are no longer enrolled at USD, to access your active VitalSource Bookshelf subscriptions
    1. Create a non-USD VitalSource Bookshelf account
    2. Contact VitalSource support to merge your active subscriptions to your non-USD VitalSource Bookshelf account

Need More Help?

Please contact the Online Bookstore for digital access assistance.
If you need further assistance, please contact Charlie's Bookstore & Fan Shop online or in the MUC.

 

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