Creating a capture profile in Perceptive Content/ImageNow

Issue/Question

• Capturing documents in ImageNow goes nowhere
• I am no longer able to access my review folder under workflow.

Environment

• Perceptive Content
• ImageNow

Cause

• New install of ImageNow
• Reimaging of computer

Resolution

1. Double click ImageNow Desktop icon
2. Log into ImageNow
3. Click on the dropdown by the Capture icon in the toolbar
4. Choose Manage Capture Profiles
5. Click Create

Note:  If Manager Capture Profiles is not available or you need further assistance, please contact the service desk