Fiery Command WorkStation Is Not Updating Properly

Issue/Question

When trying to update Fiery Command WorkStation we receive and error
Error:  An error (-5006 : 0x800700005) has occured while running the setup.  Please make sure you have finished any previous setup and closed other applications.  If the error still ovvurs, please contact your vendor: Fiery, LLC (##ID_STRING2##)

Environment

  • Windows 11
  • Fiery Command WorkStation
  • Elevated Command Prompt

Cause

There are many reasons that can cause this issue

Resolution

  1. Close all open applications
  2. Click 
  3. Type cmd
  4. Right-click Command Prompt
  5. Click Run as administrator
    • Command Prompt window will open
  6. Type DISM.exe /Online /Cleanup-image /Restorehealth
  7. Press Enter
    Note:
    Wait until you see a message in the window that the process completed 
  8. Type SFC /scannow
  9. Press Enter
    Note:
    Wait until you see a message in the window that the process completed 
  10. Type Exit
  11. Reboot computer
  12. Try installing update again