Reporting 500 Survey a Week Limit in Qualtrics

Issue/Question

Receiving error Weekly email limit reached Your account has reached its Allowed Outgoing Emails/Week limit.  Wait until the limit resets and then try sending the email again; if this does not work, reach out to your organization's administrator.

Environment

  • Qualtrics Production

Cause

Change Qualtrics made to the software

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Error message
    2. User receiving error
Print Article