Resetting Microsoft Authenticator for Fleet Commander

Issue/Question

I cannot log into Fleet Commander with the Microsoft Authenticator application

State system says I have 2-factor authentication set up but I do not have that account on my devices

Environment

  • Fleet Commander
  • Microsoft Authenticator

Cause

2-factor authentication for use with Fleet Commander or other state systems

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Name
    2. Email
    3. Error message received
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