Making Changes to Phone Menu Options

Auto-Attendant autoattendant IVR Greeting UCCX Call-Handler

Issue/Question

How can I change the options in the phone menu system?

I need to change the greeting for a main line or auto attendant

Environment

Voice over Internet Protocol (VoIP)
Auto attendant

Cause

Resolution

If the greeting needs to be changed and you are a greeting administrator, see this article
For all other changes please contact the Service Desk

ITS STAFF ONLY

Please see article Changing Auto-Attendant Phone Menu Options With Audiotext Manager

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