Problems Connecting Wireless Keyboard or Mouse to Computer

Issue/Question

Unable to connect wireless keyboard to my computer

Environment

  • Windows
  • Wireless Mouse and Keyboard

Cause

Keyboard is not Bluetooth.  It requires a receiver

Resolution

  1. Plug wireless receiver that came with the keyboard into the computer
  2. If the device has a power switch ensure it is in the on position
  3. If the device requires batteries they may need to be replaced