Xtender Options Are Missing

Tags Xtender

Issue/Question

When I sign in to Xtender I am missing options in my toolbar I need

I am missing the toolbar where I could select Text Box, highlighting, etc

Text entry boxes are missing from Xtender when using Chrome

Environment

  • Xtender

Cause

There are many reasons for this problem

Resolution

Note: RIS will be updating Xtender as time allows for a known issue with Chrome and Xtender.  Use Edge if you are missing text boxes

  1. Please contact the Service Desk if you need further assistance

ITS STAFF ONLY

  1. See Troubleshooting Xtender Problems