Xtender Options Are Missing

Summary

Issues with Xtender options no showing in toolbar

Body

Issue/Question

When I sign in to Xtender I am missing options in my toolbar I need

I am missing the toolbar where I could select Text Box, highlighting, etc

Text entry boxes are missing from Xtender when using Chrome

Environment

  • Xtender

Cause

There are many reasons for this problem

Resolution

Note: RIS will be updating Xtender as time allows for a known issue with Chrome and Xtender.  Use Edge if you are missing text boxes

  1. Please contact the Service Desk if you need further assistance

ITS STAFF ONLY

  1. See Troubleshooting Xtender Problems
 

Details

Details

Article ID: 763
Created
Wed 10/3/18 2:06 PM
Modified
Wed 6/7/23 10:57 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated