Disputing Coyote Card Deposit

Issue/Question

We received two transaction disputes for coyote cash purchases done by credit card

Environment

  • Coyote Cash
  • Coyote Card
  • Credit Card Dispute submitted
  • Credit Card Dispute
  • Credit Card Chargeback 

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Reason for the dispute
    2. As much details as possible on the details of the credit card transactions
      • Date & time of original Transaction
      • Name of Card holder
      • Last four digits of the card used 
Print Article

Related Articles (3)

How to add Coyote Cash or add-on flex to coyote card.
Steps for others to make a guest deposit to someone else's account . Coyote Cash or Add-on Flex
What to do if you need to report a missing Coyote Card Deposit